Membership Auto-Renewal FAQ

  • What is membership auto-renewal?
    Membership Auto-Renewal allows you to have your membership automatically renewed each year without needing to do anything.
     
  • How does it work?
    Auto-renewal will charge the same credit card each year for your membership dues. You will be sent a receipt just as if you had manually renewed.
     
  • Is my payment info safe?
    Absolutely. Your credit card information is tokenized and stored in a PCI-compliant manner at the payment processor.
     
  • How do I sign up?
    Check the box for auto-pay when you pay your renewal invoice. If you’ve already paid for your renewals this year, email us at [email protected] and we’ll contact you to get you signed up. It’s that easy!
     
  • What if I need to cancel my auto-renewal due to change of job or other reasons?
    You’ll email [email protected] letting us know you need to cancel. We’ll email back with confirmation that the action has been taken.
     
  • Who do I contact if I still have questions?
    Just send a note to [email protected] with your questions, and someone will get back to you with the answers.
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