Talk to Serina and see what she can help you with!
Serina - AI Chatbot:
- The AI chatbot is available 24/7 to assist users with their inquiries.
- Serina will be able to submit tickets on the users behalf.
Here are some things our bot can help you with:
- "Create a ticket?
- "How do I join TEI"
- "Contact info"
**Disclaimer:** Our custom AI chat bot is designed to provide general information regarding Tax Executives Institute. It cannot answer or provide advice regarding tax law or legal advice. For specific tax or legal matters, please consult a qualified professional.
Ticket Submission Portal:
- Users can submit support tickets through the portal for more complex issues that require detailed attention.
- Users can track the status of their tickets and receive updates on the progress of their resolution.
Overall, the support page aims to enhance the user experience by combining the efficiency of AI with the personalized touch of human support.
FAQ's
Where can I get a copy of my latest chapter roster?
- Billhighway will soon be your resource for your chapter roster. In the meantime, please contact support@tei.org for assistance.
Who can I contact regarding questions or issues with my Billhighway account?
- For any questions or concerns regarding your Billhighway account, contact support@billhighway.com. Additionally, the Billhighway team offers one-on-one assistance every Tuesday and Thursday. Visit the Chapter Leader Group on TEI Engage for more information.
How can I join a discussion group on TEI Engage?
- To join a discussion group, update your interests through your TEI profile. Under "My Interests," select from the 19 available options. Within an hour, you will be automatically added to your groups on TEI Engage.
How can I manage my TEI Engage digest?
- Manage your TEI Engage digest under your profile by selecting the notifications option. You can customize the frequency of emails and adjust settings for each group individually.
How can I connect directly with fellow TEI Members?
- Use the Member Directory on TEI Engage to search for members by name, company, or city. You can also message members directly by clicking the chat icon next to their name.